The Beginning of an ambitious project

This BLOG is just an open window to the huge world of Business Analysis in the Customer Relationship Management arena.
In particular our trip will cover the whole Europe, touching the main capitals, but not only. In fact many international companies have some departments in the nearby of the big cities, above all those whose business is not strictly related to the nearby area services.This possibility comes up from an international experience matured in a big pharmaceutical company which implemented a Siebel CRM solution in quite all the countries. So Reims in France, Lisbon in Portugal, Brussels in Belgium, Ingelheim in Germany were already touched by my activity.We can say this has been my first professional Gym, even if the scarce software engineering mentality and the limited approach inside that organization, have brought me to the decision of starting my own activity as freelance, but without all the problems of a company.
Another reason for this choice, is my love for applied research and study. I am attending in the meantime a Ph.D. in my previous engineering university; my target is to bind the research on UML, software enginnering best practices and e-business, with real industrial projects.