Working for GoYellow Gmbh

Headquartered in Munich, GoYellow Media AG evolved from the company PC Plus, which was established in 1983 (the company operated as PC Plus until 2000, then as varetis AG until June 2006). PC Plus, later varetis, was one of the leading international producers of professional directory assistance solutions for telephone companies and information service providers. The software division was sold to the U.S. telecommunications company Volt Information Sciences in December of 2005. At the end of 2004, the Internet-based directory assistance GoYellow.de was developed based on the successful data search technology and is one of the most frequently used online addresses in Germany today. With its local search option via dynamic aerial images and a large pool of up-to-date information from the immediate environment, www.GoYellow.de has become an everyday reference tool for many Internet users. The information available includes 34 million pieces of contact information for both private individuals and commercial enterprises all across Germany, real-time schedules for public transportation in all of Germany, weather information, temperatures for bathing lakes as well as a great variety of other useful data that is presented in a variety of categories.
Using the free phone service, any private individual or commercial enterprise registered with GoYellow can make free phone calls at any common telephone from 8:00 a.m. to 10 p.m.
The entire GoYellow data pool is also offered via telephone (under the service number 11810 at EUR 0.29 per minute and EUR 0.69 for each SMS) and will also be provided in the form of printed directory books (initially for the Berlin area) beginning in the spring of 2007. GoYellow Verlags GmbH is not just the publisher of the GoYellow yellow pages for Berlin but also the licensor for the children's yellow pages to be published in 29 regions of Germany.
GoYellow Media AG currently employs 90 people. The share of the Munich-based company is listed in the Prime Standard of the Frankfurt stock exchange. The comapny is managed by the telegate founders Dr. Klaus Harisch (42) and Peter Wünsch (51).

The Beginning of an ambitious project

This BLOG is just an open window to the huge world of Business Analysis in the Customer Relationship Management arena.
In particular our trip will cover the whole Europe, touching the main capitals, but not only. In fact many international companies have some departments in the nearby of the big cities, above all those whose business is not strictly related to the nearby area services.This possibility comes up from an international experience matured in a big pharmaceutical company which implemented a Siebel CRM solution in quite all the countries. So Reims in France, Lisbon in Portugal, Brussels in Belgium, Ingelheim in Germany were already touched by my activity.We can say this has been my first professional Gym, even if the scarce software engineering mentality and the limited approach inside that organization, have brought me to the decision of starting my own activity as freelance, but without all the problems of a company.
Another reason for this choice, is my love for applied research and study. I am attending in the meantime a Ph.D. in my previous engineering university; my target is to bind the research on UML, software enginnering best practices and e-business, with real industrial projects.